Customer stories
WhatsApp Business customer stories: what our customers have built.
Set-ups in production, described in detail: the entry points, the WhatsApp agent, qualification, the CRM and the results. Choose an industry, then a customer.
By industry
Choose an industry, then a customer.
Each customer story has its own page, in French: the context, what was set up, the journey step by step and the results measured when the customer publishes them.
Customer stories · Automotive
AutomotivePautric BMW & MINI
Meta ads, Google Business Profile, website, emails and business cards all lead to the same WhatsApp agent, which qualifies the request, then hands over to the salesperson.
- 30%of conversations completed
- 10%dealership visits
AutomotiveRousseau Automobile
From a Salesforce segment to a dealership visit: scheduled follow-ups, AI qualification and every step written to the CRM, with no re-entry.
- 3scheduled follow-ups, at 30, 60 and 90 days
- 0 to 100AI qualification score
Your business in our next customer stories?
Let’s talk about your WhatsApp conversations: we build the demo on your own scenarios.
Where do the figures in the customer stories come from?
They are measured on the customer’s real set-up, over the period stated in each story, and published with their consent. A story without published figures describes the set-up, without results.
Are there customer stories in my industry?
The published stories currently cover the automotive sector. For another industry, we build the demo on your own scenarios: your channels, your questions, your organisation.
Can we reproduce the same set-up?
Yes: each customer story ends with the steps to reproduce the set-up. Entry points, the agent’s questions, qualification criteria and CRM adapt to your organisation.
Are the detailed stories available in English?
Not yet: the detailed customer stories are published in French. The summaries on this page give the essentials.
Book a demo
Show us your conversations. We’ll show you what comes next.
A demo built around your business, your tools and your organisation.
During the demo, you will see:
- a qualification scenario close to your business;
- the shared inbox and the hand-over to an advisor;
- the possible connections with your tools;
- the budget items to plan for.
Request sent
Thank you. A member of the Walexia team will contact you to agree on a time slot. This message is not an appointment confirmation.
