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Walexia for rental companies

WhatsApp for car rental: from booking to return.

Bookings, reminders before pick-up, extensions, extras and returns: your customers talk to your branch on WhatsApp. The AI answers at any time; your team stays in control.

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See the journey

A demo built on your own scenarios.

  • Booking
  • Extension
  • Extras
Station RentalsBusiness account

DisplayVans this weekend

Hi, do you still have a van available for Saturday?

14:02

Walexia AIVirtual assistant

Hi Mehdi! Yes. For the day or for the weekend?

14:02

  • The weekend
  • The day

The weekend

14:03

  • 12 m³ van

    Car licence · 3 seats

    View details

  • 6 m³ van

    Ideal in town

    View details

The 12 m³ one, please.

14:04

Station Rentals3 Station Square · pick-up Saturday 9 am

Walexia AIVirtual assistant

You’re booked. Send a photo of your driving licence here; we’ll remind you of the address the day before.

14:05

Station RentalsBusiness account

SMSReturn due tomorrow

Hi, can I keep the car until Tuesday?

18:40

Walexia AIVirtual assistant

Hi Élise! Yes, it’s available until Tuesday 6 pm.

18:40

  • Extend to Tuesday
  • Return on Monday

Extend to Tuesday

18:41

PDFRental summary.pdf1 page · PDF

Walexia AIVirtual assistant

Done: return on Tuesday at 6 pm, same branch. Clara has updated your booking.

18:42

Station RentalsBusiness account

EmailYour booking

Hi, can I add a baby seat?

12:15

Walexia AIVirtual assistant

Hi Lucas! Of course. Anything else?

12:15

  • Just the baby seat
  • With a sat nav
  • Extra driver

With a sat nav

12:16

Walexia AIVirtual assistant

Added: baby seat and sat nav, ready for pick-up on Friday.

12:16

Station Rentals3 Station Square · Friday 6 pm

Walexia AIVirtual assistant

Noah, at the desk, will hand you the keys and the equipment.

12:17

WalexiaBookingsToday

  • Lucas F.Extras · baby seat and sat nav Email Noah
  • Élise M.Extension · Tuesday SMS Clara
  • Mehdi A.12 m³ van · weekend Display Sami
  • Nadia K.Van · rental Website Karim
  • Antoine G.Quote · 3 vehicles Email Julie

Record sent to your CRM

  • SamiStation branch
  • ClaraStation branch
  • NoahRental desk
  1. A banner, an email, an SMS or your website opens WhatsApp
  2. The AI presents the vehicles, books and answers questions
  3. The booking lands in Walexia, with the customer’s history
  4. The branch picks up the conversation when needed

Over 50 companies already trust Walexia

Loved and used across France

Orange Pro
Groupe Rousseau Automobile
Groupe Jeannin
Groupe Réside Études
Sélection Habitat
Hess Automobile
Groupe Pautric

Read our customer reviews on Google (new tab)

From request to return

The whole rental, in the same conversation.

Booking

Vehicle booking on WhatsApp, even in the evening.

The customer asks for a vehicle for a date. The AI presents the categories with photos, confirms the duration and times, then books.

  • Categories and vehicles presented in a carousel.
  • Duration, pick-up and return times.
  • Documents requested in the conversation.
  • Booking summary as a PDF.

Before pick-up

Customers on time, who know where to go.

Before departure, the customer receives a reminder with the branch address, opening hours and the documents to show.

  • Reminders before pick-up, for example 3 days and 1 day before.
  • Branch location and access instructions.
  • List of documents to show.
  • Changes or cancellation in the conversation.

During the rental

Extensions and extras, without going to the desk.

The customer extends the rental or adds an extra in a few messages. Depending on your rules, the AI confirms or passes the request to the branch.

  • Extension offered if the vehicle is available.
  • Extras: baby seat, sat nav, additional driver.
  • Answers to questions during the rental, at any time.
  • Handover to an advisor in case of an incident.

Return and loyalty

An easy return, and a customer who comes back.

The customer is notified before the end of the rental, knows where to return the vehicle and receives a review request after the return.

  • A reminder the day before the return.
  • A message in case of delay, with the option to extend.
  • Review request sent to all customers.
  • Seasonal offers for customers who agree to receive your messages.

See the demo dashboard

See it on your own business.

We prepare the demo with your own scenarios: your channels, your questions, your organisation.

Book a demo
See Walexia in action

For every rental company

Independent agency, van rental or network.

Rental agency

Evening and weekend requests no longer go unanswered.

  • Answers at any time, based on the vehicles and prices you provide
  • Qualified bookings: dates, category, documents
  • Each customer’s history
  • The branch picks up the conversation

Van rental

Individuals and tradespeople book quickly, for a few hours or a few days.

  • Choice of size with photos
  • Rental by the hour, the day or the weekend
  • Reminder before pick-up
  • Extension in a few messages

Branch network

Each branch has its own number; head office sees all the activity.

  • One WhatsApp number per branch
  • Consolidated view of requests and bookings
  • Seasonal campaigns across the whole network
  • Requests routed to the nearest branch

Use cases

What rental companies hand over to Walexia.

Booking

Evenings and weekends

Requests handled at any time, booking in a few messages.

Pick-up

Reminders and directions

A reminder before departure, the branch address and the documents to show.

During the rental

Extensions and extras

Extension, baby seat, sat nav or additional driver.

Return

On time

A reminder the day before the return and a message in case of delay.

Reviews

After every rental

The same review request sent to all your customers.

Loyalty

Seasonal offers

Summer, holiday or moving campaigns, for customers who agree to receive them.

Frequently asked questions

Questions from vehicle rental companies.

Another question? Message us.

How do you manage rental bookings on WhatsApp?

The customer writes from your website, an ad, an email or a QR code. The AI presents the vehicles, confirms the dates and books; the branch sees every booking in Walexia and picks up the conversation if needed.

Can we receive the driving licence and documents on WhatsApp?

Yes, the customer can send their documents in the conversation. How long they are kept follows the rules you set, in line with the GDPR; the details are covered during the demo.

Can customers extend their rental themselves?

They request it on WhatsApp. Depending on your rules, the AI confirms if the vehicle is available or passes the request to the branch.

Can we send offers to past customers?

Yes, with Meta-approved message templates, to customers who have agreed to receive your messages.

Do we need to change our rental software?

No. Walexia works alongside your tools; connections with your booking software are looked at during the demo.

Other automotive businesses

Walexia covers the whole automotive journey.

Automotive

Dealerships and automotive groups

Leasing, new and used car campaigns, request qualification, test drives and a consolidated view of all your sites.

WhatsApp for car dealerships

Garages

Garages and workshops

Workshop appointments, quotes approved on WhatsApp, repair updates and service reminders.

WhatsApp for car garages

Vehicle inspection

Vehicle inspection centres

Due-date reminders, bookings, a reminder the day before, inspection report and re-inspection.

Vehicle inspection reminders on WhatsApp

Book a demo

Show us your conversations. We’ll show you what comes next.

A demo built around your business, your tools and your organisation.

During the demo, you will see:

  • a qualification scenario close to your business;
  • the shared inbox and the hand-over to an advisor;
  • the possible connections with your tools;
  • the budget items to plan for.

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