Walexia Automotive
WhatsApp Business for car dealerships: from the ad to the test drive, then to the workshop.
Dealerships, garages, vehicle inspection centres, rental agencies and body shops: automate acquisition, quotes, appointments, reminders and customer follow-up.
A demo built on your own scenarios.
- Dealerships
- Garages
- Vehicle inspection
- Car rental
- Body shop
Brakes: online quote
Vehicle inspection: booking
Vans to rent this weekendFacebook adTrade in your car
Hi, will you take my car as a trade-in if I buy one from you?
Walexia AIVirtual assistant
Hi Karine! Yes. Which car would you like to trade in?
A 2019 city car, 62,000 km.
Walexia AIVirtual assistant
Thanks! And to replace it, which model are you interested in?
View detailsCompact hybrid SUV
Automatic gearbox
View detailsFamily hybrid SUV
7 seats · large boot
View detailsElectric estate
420 km range
The compact hybrid SUV.
Walexia AIVirtual assistant
Antoine, our trade-in advisor, can offer you a test drive and a valuation of your city car on Saturday:
Saturday 10 am
Northgate Motors12 Lilac Avenue · Saturday 10 am
WebsiteBrakes
Hi, I’d like a quote for new front brake pads.
Walexia AIVirtual assistant
Hi Sophie! Which model, and what year?
A 2019 city car, 60,000 km.
Walexia AIVirtual assistant
Here is your quote, prepared by Léo in the workshop. Does it work for you?
Approve the quote
Walexia AIVirtual assistant
Thanks! Léo can do the work on Tuesday at 8 am.
WebsiteBook an appointment
Hi, do you have a slot on Saturday morning for a vehicle inspection?
Walexia AIVirtual assistant
Hi Claire! On Saturday, we still have 9 am or 11:30 am.
11:30 am
Walexia AIVirtual assistant
You’re booked. Remember to bring your vehicle registration document; I’ll send you a reminder the day before.
Walexia AIVirtual assistant
Reminder: your vehicle inspection is tomorrow at 11:30 am.
I confirm
North Inspection Centre9 Station Road · Saturday 11:30 am
DisplayVans this weekend
Hi, do you still have a van available for Saturday?
Walexia AIVirtual assistant
Hi Mehdi! Yes. For the day or for the weekend?
The weekend
View details12 m³ van
Car licence · 3 seats
View details6 m³ van
Ideal in town
The 12 m³ one, please.
Station Rentals3 Station Square · pick-up Saturday 9 am
Walexia AIVirtual assistant
You’re booked. Send a photo of your driving licence here; we’ll remind you of the address the day before.
QR codebody shop card
Hi, I have a dent on the front wing. Can you give me a quote?
Walexia AIVirtual assistant
Hi Hugo! Send me two photos of the damage here, one close up and one from further away.
Here are the two photos.
Walexia AIVirtual assistant
Thanks. Is the car still driveable?
Yes
Walexia AIVirtual assistant
Here is the quote prepared by Inès in the workshop. Shall I book you a slot?
Wednesday 2 pm
RequestsToday
- Hugo P.Front wing · quote approved QR code Inès
- Mehdi A.12 m³ van · weekend Display Sami
- Claire D.Vehicle inspection · Saturday Website Sonia
- Sophie D.Brake quote · approved Website Léo
- Karine B.City car trade-in · SUV test drive Facebook Antoine
- Thomas R.Hybrid SUV · lease Instagram Julie
- Paul M.Car service · Thursday 9 am Website Léo
Record sent to your CRM
- AntoineTrade-ins and used cars
- LéoWorkshop manager
- SoniaCentre reception
- SamiStation branch
- InèsBody shop
- An ad, your website, a banner or a QR code opens WhatsApp
- The AI qualifies for each trade: trade-in, quote, appointment, booking
- The request lands in Walexia and in your CRM
- It is assigned to the right site and the right person
Over 50 companies already trust Walexia
Loved and used across France
In 37 seconds
The real problem is response time.
A customer who asks for a test drive on Saturday evening won’t wait until Monday. With Walexia, every click opens a WhatsApp conversation and the AI assistant replies straight away.
- An immediate reply, even on Saturday evening.
- Budget, trade-in and financing qualified in the conversation.
- An appointment offered based on the customer’s availability, then passed to the salesperson.
Read the transcript (English translation)
The real problem wasn’t my sales team, it was how long we took to reply. A customer who asks for a test drive on Saturday evening: if we call them back on Monday, they’ve already signed somewhere else. And in fact, our best leads were dying in an email inbox.
That’s what our customers tell us at our first meeting. With Walexia, every click (an ad, your website, a QR code) opens a WhatsApp conversation, and our AI assistant replies straight away, qualifies the budget, the trade-in and the financing, and offers an appointment based on the customer’s availability.
The result: salespeople only pick up leads that are already warm, and they can follow everything in the same interface. Walexia won’t replace anyone; it simply stops you losing sales. And if you run a dealership, see what it changes in just one weekend.
From first contact to appointment
Every step of the relationship, in the same conversation.
Campaigns and acquisition
Leasing, new car and used car campaigns on WhatsApp.
Trade-in offers, leasing deals, test drive invitations, model launches: send Meta-approved message templates to contacts who have agreed to receive them.
- Personalisation: first name, model of interest, trade-in offer, monthly payment.
- Click to WhatsApp everywhere: Meta ads, SMS, emails, salespeople’s signatures, QR codes on vehicles.
- Scheduled follow-ups for prospects who have not responded.
AI qualification
Your teams receive qualified requests.
The AI identifies the need, the vehicle, the timing, the location and the contact details, then passes the request to the right site.
- Questions about the vehicle, budget, availability and urgency.
- A level of interest, to handle the most advanced requests first.
- Assignment to the right site or team, based on the need and the area.
- Answers in the evening and at weekends.
Appointments
Fewer missed appointments, thanks to reminders.
Test drive, vehicle inspection, bodywork assessment, rental or repair: Walexia confirms the appointment and sends reminders on WhatsApp.
- Appointment booking in the conversation.
- Confirmation, then reminders before the appointment (for example 3 days before, the day before and on the day).
- A follow-up if the contact does not reply.
- Follow-up after the visit: satisfaction, review, quote or next due date.
Groups and multi-site
All your sites, one account.
One WhatsApp number per dealership, centre, agency or workshop, and a consolidated view for head office.
- A dedicated number per site, linked to the group account.
- Consolidated dashboard: requests, appointments and activity for each location.
- Campaigns and scenarios rolled out across the whole network.
See it on your dealership or workshop.
We prepare the demo with your own scenarios: your channels, your questions, your organisation.
By trade
Every automotive trade, its own journey on WhatsApp.
Conversations, automations and follow-up adapt to the journeys of each business.
Vehicle inspection
Fill your schedule and limit missed appointments with a simple journey.
- Booking and choice of centre
- Reminders before the inspection
- List of documents and instructions
- Review request after the inspection
Body shop
Pre-qualify the damage before the car reaches the workshop, and keep the customer informed during the repair.
- Photos and vehicle details
- Pre-qualification and quote request
- Workshop appointment confirmed
- Repair progress updates
Rental
Turn a request into a booking and support the customer before, during and after the rental.
- Availability, category and duration
- Documents sent in the conversation
- Pick-up and return confirmed
- Extensions, extras and satisfaction
Repairs
Qualify the fault, schedule the work and get the quote approved without endless phone calls.
- Pre-diagnosis in the conversation
- Mechanical or service appointment
- Quote approval on WhatsApp
- Vehicle-ready notice and follow-up
Example in automotive
From the first message to the advisor, in four steps.
On the phone, what the contact experiences on WhatsApp. Alongside, what Walexia prepares for your team.
- 1 Browse the cars
- 2 Refine the project
- 3 Choose to be contacted
- 4 Hand over to the advisor
Hello, I’m looking for a hybrid SUV for the family.
Walexia AIVirtual assistant
Hello, I’m the virtual assistant of Walexia Auto. Here are three models:
I’m interested in this modelCompact hybrid SUV
Hybrid · Automatic · 5 seats
- I’m interested in this model
Family hybrid SUV
Hybrid · 7 seats · Large boot
- I’m interested in this model
Electric estate
Electric · 5 seats · Large boot
Walexia AutoFamily hybrid SUV
I’m interested in this model
Walexia AIVirtual assistant
Great choice. What will you mainly use it for?
Family and holidays
Walexia AIVirtual assistant
What monthly budget do you have in mind?
€400 to €600
Walexia AIVirtual assistant
When are you planning to buy?
Within 3 months
Walexia AIVirtual assistant
Do you agree to Walexia Auto contacting you about this request?
Yes, contact me
Walexia AIVirtual assistant
Thank you, that’s noted. An advisor will pick up your request. You can withdraw your consent at any time by replying STOP.
JulieAdvisor
Hello, this is Julie, advisor at Walexia Auto. I have your request: family hybrid SUV, €400 to €600 a month, buying within 3 months. Would a test drive on Saturday at 10 am suit you?
Yes, perfect!
JulieAdvisor
Noted: test drive confirmed for Saturday at 10 am. See you on Saturday!
Step 1
Car chosen
Walexia shows the models in the conversation and records the one the contact is interested in.
Step 2
Project refined
One question at a time: use, budget, timeframe. Each answer completes the request record.
Step 3
Contact choice
The contact decides whether to be called back or to continue on WhatsApp. Their answer is recorded with the source and date.
Other possible answer: “No, continue here”. The assistant carries on in WhatsApp, with no hand-over for a call-back.
Step 4
Advisor hand-over
The advisor takes over with the full context and suggests the next step. The test drive is only confirmed once the contact accepts the slot.
Request recordSarah · via WhatsApp · simulation
- Car
- Family hybrid SUV
- Use
- Family and holidays
- Budget
- €400 to €600/month
- Timeframe
- Within 3 months
- Contact
- Call-back accepted · WhatsApp · 21/10/2026 (simulation)
- Follow-up
- Julie · test drive Saturday 10 am
Illustrative concept: on WhatsApp, a contact is looking for a hybrid SUV. The Walexia AI presents three models, the contact picks one, gives their use, budget and timeframe, agrees to be contacted, then an advisor takes over the conversation and confirms a test drive.
Use cases
From acquisition to loyalty, everything goes through WhatsApp.
Campaigns
Leasing, new and used
Meta-approved templates: leasing offer, test drive invitation, model launch.
Qualification
At any time
Model, budget, financing and timing, gathered before handover to the advisor.
Appointments
Test drive or workshop
Appointment booking, confirmation and automatic reminders.
Trade-ins
Trade-in offers
Personalised offers sent, then followed up depending on the reply.
After-sales
Servicing and follow-up
Service and inspection reminders, quote approval, repair updates.
Satisfaction
Customer reviews
Review requests after a test drive, a purchase or a workshop visit.
Frequently asked questions
Dealerships, workshops, centres: your questions.
Another question? Message us.
Is Walexia suited to workshops and vehicle inspection centres?
Yes. Beyond dealerships, the platform covers the journeys of vehicle inspection centres, body shops, rental agencies and repair centres: appointments, quotes, reminders and follow-up.
Can we manage several dealerships?
Yes: one WhatsApp number per site, linked to the group account, and a consolidated view for head office. The exact set-up is defined during the demo.
Can we send leasing offers to our customers?
Yes, with Meta-approved message templates, to contacts who have agreed to receive your messages. Meta’s messaging fees are included in the price of the engaged conversation; the sending conditions are covered during the demo.
Does the AI replace advisors?
No. The AI asks the first questions and prepares the request; the advisor picks up the conversation with its context, according to the rules you set.
Is Walexia available in the United Arab Emirates?
Yes. In the United Arab Emirates, Walexia is distributed by The MotorHub, its official distributor. Our team is based in France, and Walexia can be deployed wherever Meta’s WhatsApp Business Platform is available.
Book a demo
Show us your conversations. We’ll show you what comes next.
A demo built around your business, your tools and your organisation.
During the demo, you will see:
- a qualification scenario close to your business;
- the shared inbox and the hand-over to an advisor;
- the possible connections with your tools;
- the budget items to plan for.
Request sent
Thank you. A member of the Walexia team will contact you to agree on a time slot. This message is not an appointment confirmation.