Walexia for vehicle inspection centres
Vehicle inspection reminders on WhatsApp: from the reminder to the re-inspection.
Reminders before the due date, bookings, confirmation the day before, inspection report and re-inspection: Walexia automates your centre’s messages on WhatsApp. Your inspectors keep their time for inspections.
A demo built on your own scenarios.
- Due-date reminder
- Booking and reminder
- Re-inspection
Vehicle inspection: booking
Car service: 15% off this month
Vans to rent this weekendSMSInspection reminder
Hi, I’d like to book my vehicle inspection.
Walexia AIVirtual assistant
Hi Nicolas! Is it for a car or a van?
Car
Walexia AIVirtual assistant
Here are the next available slots:
Wednesday 5 pm
North Inspection Centre9 Station Road · Wednesday 5 pm
Walexia AIVirtual assistant
You’re booked. Please bring your registration document: Yanis, our inspector, will see you on Wednesday.
WebsiteBook an appointment
Hi, do you have a slot on Saturday morning for a vehicle inspection?
Walexia AIVirtual assistant
Hi Claire! On Saturday, we still have 9 am or 11:30 am.
11:30 am
Walexia AIVirtual assistant
You’re booked. Remember to bring your vehicle registration document; I’ll send you a reminder the day before.
Walexia AIVirtual assistant
Reminder: your vehicle inspection is tomorrow at 11:30 am.
I confirm
North Inspection Centre9 Station Road · Saturday 11:30 am
QR codecentre reception
Hi, could you send me the inspection report?
Walexia AIVirtual assistant
Here it is, Bruno. A re-inspection is needed for the headlights, within two months. I can offer you:
Tuesday 6 pm
Walexia AIVirtual assistant
You’re booked, with a reminder the day before. Rayan, our inspector, will see you on Tuesday.
AppointmentsToday
- Bruno L.Re-inspection · Tuesday QR code Rayan
- Claire D.Vehicle inspection · Saturday Website Sonia
- Nicolas R.Inspection · Wednesday SMS Yanis
- Nadia K.Van · rental Website Karim
- Antoine G.Quote · 3 vehicles Email Julie
Record sent to your CRM
- YanisVehicle inspection
- SoniaCentre reception
- RayanInspector
- An SMS reminder, your website or the QR code at reception opens WhatsApp
- The AI offers slots, confirms and sends a reminder the day before
- The appointment lands in Walexia, with the customer’s history
- Reception picks up the conversation if needed
Over 50 companies already trust Walexia
Loved and used across France
From due date to inspection report
Every step of the inspection, in the same conversation.
Due-date reminders
Vehicle inspection reminders: your customers come back before the due date.
A few weeks before the deadline, your customers receive a reminder on WhatsApp, with a button to book. A few messages are enough to make an appointment.
- Reminders sent to customers who have agreed to receive your messages.
- Meta-approved message templates.
- Another reminder if the customer has not booked.
- Direct booking from the reminder.
Appointment booking
Online vehicle inspection booking, without a call.
Car, van or motorhome, inspection or re-inspection: the AI gathers the useful information and offers your centre’s slots.
- Vehicle type and inspection type.
- Slots offered, instant confirmation.
- Documents to bring, recalled before the visit.
- Rescheduling or cancellation in the conversation.
Confirmation the day before
Fewer lost slots, thanks to the reminder the day before.
The day before the appointment, the customer confirms with a button or reschedules. The freed slot can be offered to another customer.
- Reminders before the appointment, for example the day before and that morning.
- “I confirm” and “Reschedule” buttons.
- A follow-up if the customer does not reply.
- The status of every appointment, visible in Walexia.
Result and re-inspection
Inspection report and re-inspection, without losing the customer.
After the inspection, the report can be sent in the conversation. If a re-inspection is needed, the AI offers a slot within the deadline and sends the reminders.
- Inspection report as a PDF in WhatsApp.
- Re-inspection offered straight away.
- Reminders before the deadline.
- A review request after the visit, sent to all customers.
See it on your own business.
We prepare the demo with your own scenarios: your channels, your questions, your organisation.
For everyone
A tool for reception, the manager and the driver.
Centre reception
Repetitive questions are handled, and appointments arrive ready.
- Opening hours, prices and documents: answers based on your information
- Qualified appointments: vehicle, inspection type, slot
- Each customer’s history in Walexia
- Pick up the conversation in one click
Manager or network
Track each centre’s activity and run your reminder campaigns.
- One WhatsApp number per centre
- Consolidated view of requests and appointments
- Reminder campaigns before the due date
- The source of every booking
Driver
Drivers book whenever they like and remember their due date.
- Appointment booking at any time
- Reminders before the due date and the day before
- Inspection report and re-inspection in WhatsApp
- Directions to the centre
Use cases
What inspection centres hand over to Walexia.
Reminders
Before the due date
Reminders a month and then a week before, for customers who agree to receive your messages.
Appointments
At any time
Vehicle type, inspection type and slot, in a few messages.
Confirmation
The day before
The customer confirms or reschedules with one button.
Re-inspection
Within the deadline
A slot offered after the inspection, reminders before the deadline.
Reviews
After the visit
The same review request sent to all your customers.
Networks
Several centres
One number per centre and a consolidated view.
How do you remind customers before their vehicle inspection is due?
With Meta-approved message templates, sent on WhatsApp to customers who have agreed to receive your messages, for example a month and then a week before the due date. The message includes a button to book directly.
Can we send reminders to drivers who are not yet customers?
No: WhatsApp requires the person’s prior consent. To reach new customers, Walexia opens the conversation from your ads, your website or a QR code; the driver writes first.
What is the reminder the day before the appointment for?
The customer confirms with a button or reschedules. You know in advance who is coming, and a freed slot can be offered to another customer.
Can we send the inspection report on WhatsApp?
Yes, a PDF document can be sent in the conversation. How to retrieve it from your inspection software is defined during the demo.
Do we need to change our booking software?
No. Walexia works alongside your tools; connections with your calendar or your software are looked at during the demo.
What about a network of centres?
Each centre can have its own WhatsApp number, linked to the network account, with a consolidated view of requests and appointments.
Book a demo
Show us your conversations. We’ll show you what comes next.
A demo built around your business, your tools and your organisation.
During the demo, you will see:
- a qualification scenario close to your business;
- the shared inbox and the hand-over to an advisor;
- the possible connections with your tools;
- the budget items to plan for.
Request sent
Thank you. A member of the Walexia team will contact you to agree on a time slot. This message is not an appointment confirmation.