Walexia for hotels and residences
WhatsApp for hotels and residences: from enquiry to check-out.
Stay enquiries, studio viewings, booking files, questions during the stay: hotels and residences answer on WhatsApp at any time, with the same quality of welcome.
A demo built on your own scenarios.
- Short stay
- Stay request
- Arrival
- During the stay
WebsiteShort stays
Hi, do you have a studio for three nights from the 14th?
Walexia AIVirtual assistant
Hi Olivier! Two studios are available:
View detailsStudio with mezzanine
19 m² · 3 nights
View detailsStudio with kitchenette
24 m² · 3 nights
The studio with kitchenette.
Walexia AIVirtual assistant
Booked from the 14th to the 17th. Elsa will send you the arrival guide the day before.
DisplayFurnished studios
Hi, do you still have studios for the new academic year?
Walexia AIVirtual assistant
Hi Emma! Yes. For how long?
Full year
- View details
Studio with mezzanine
19 m² · built-in desk
- View details
Studio with kitchenette
24 m² · bright
Walexia AIVirtual assistant
Chloé, at the residence reception, can show you around this week.
SMSArriving tomorrow
Hi, I’ll arrive around 10 pm tomorrow, how do I get the keys?
Walexia AIVirtual assistant
Hi Pauline! No problem: there is a key box at the entrance, and the code will arrive here on the day.
Arrival guide · Iris ResidenceAccess, parking, wifi, instructionsiris-residence.com/arrivalIris Residence12 Arts Quay · check-in from 3 pm
Walexia AIVirtual assistant
Safe travels! Zoé, at reception, is available here.
QR codeapartment 214
Hi, can I check out of the apartment later tomorrow?
Walexia AIVirtual assistant
Hi Antoine! Yes, check-out is possible until 2 pm tomorrow.
Check out at 2 pm
Walexia AIVirtual assistant
Noted. Would you like breakfast tomorrow morning?
Yes, at 8 am
Residence servicesBreakfast, housekeeping, luggage storageiris-residence.com/servicesWalexia AIVirtual assistant
Perfect, enjoy your stay! Mathis, at reception, is available here.
StaysToday
- Antoine B.Late check-out · apartment 214 QR code Mathis
- Pauline G.Late arrival · tomorrow 10 pm SMS Zoé
- Emma T.Studio · full year Display Chloé
- Olivier T.Studio · 3 nights Website Elsa
- Camille V.Studio · semester Website Elsa
- Karim S.Housekeeping · request QR code Zoé
Record sent to your CRM
- ElsaBookings
- ChloéResidence reception
- ZoéReception
- MathisReception
- A click on your ad, your website or your message opens WhatsApp
- The AI qualifies for your industry and shares a carousel, PDF or location
- The record lands in Walexia and in your CRM
- The request goes to the right person
Over 50 companies already trust Walexia
Loved and used across France
A front desk that never closes
Every stay enquiry handled, even at night.
Enquiries
Stay enquiries qualified from the first message.
Dates, length of stay, type of accommodation: the AI presents studios or rooms with photos and offers a viewing or a booking.
- Dates, length of stay and number of guests.
- Accommodation presented in a carousel.
- A viewing or a booking offered.
Booking files
Complete files, without chasing by hand.
Booking file as a PDF, documents requested in the conversation, follow-up of incomplete files.
- Booking file sent as a PDF.
- Documents received in the conversation.
- Follow-up of incomplete files.
During the stay
A QR code in every room.
Late check-out, breakfast, housekeeping, practical information: guests write, and the AI answers or passes the request to reception.
- A QR code in the room or apartment.
- Service requests and practical information.
- Handover to reception if needed.
Reviews and loyalty
Reviews after every stay, guests who come back.
After check-out, the same review request to all guests; stay offers for those who agree to receive your messages.
- Review request after the stay.
- Personalised offers for guests who agree to receive them.
- One number per property for a group.
See your front desk on WhatsApp.
We build the demo with your accommodation, your services and your most frequent questions.
Can we present our accommodation?
Yes: photos in a carousel, features, prices if you wish, and a link to booking or a viewing.
Does it work with our booking software?
Walexia can send guests to your booking tool or connect to it, depending on the tool; this is covered during the demo.
Can international guests be served?
The AI can reply in the guest’s language; the languages offered are defined with you.
Can we manage several properties?
Yes: one number per property, linked to the group account, with a consolidated view.
Book a demo
Show us your conversations. We’ll show you what comes next.
A demo built around your business, your tools and your organisation.
During the demo, you will see:
- a qualification scenario close to your business;
- the shared inbox and the hand-over to an advisor;
- the possible connections with your tools;
- the budget items to plan for.
Request sent
Thank you. A member of the Walexia team will contact you to agree on a time slot. This message is not an appointment confirmation.