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The AI-powered WhatsApp Business platform connected to Meta

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Features

All the features you need to make WhatsApp a real business channel.

Bring all your conversations together, let the AI answer and qualify, run your campaigns and track your results, from a single WhatsApp Business platform.

A demo built on your own scenarios.

Dashboard

Last 7 days · 13–19 Oct. 2026

Leads this period

42

7 days

New today

5

Sun. 19 Oct.

To do

12

out of 42 leads

Won / lost

6 / 4

this period

New leads per dayTotal: 42

  • 4 Mon. 13
  • 5 Tue. 14
  • 7 Wed. 15
  • 6 Thu. 16
  • 8 Fri. 17
  • 7 Sat. 18
  • 5 Sun. 19

Lead sourcesleads · share

  • Meta · Click-to-WhatsApp ad 16 38 %
  • Website 11 26 %
  • Google Business Profile 7 17 %
  • QR code at the dealership 5 12 %
  • Email / SMS 3 7 %

Lead trackinglatest 4 of 42

Latest demo leads
ReceivedContactSourceInterestStatusOutcome
19/10 · 10:03 Sarah M.Family hybrid SUV Meta High interest In progress Open
19/10 · 09:41 Prospect 041Electric city car Website Interested To do Open
18/10 · 11:05 Prospect 033Compact SUV Google Business Profile High interest Done Won
17/10 · 15:48 Prospect 029City car Email / SMS Low Done Lost

Qualification and follow-up42 leads

Interest level (estimated by the AI)

  • High interest 11
  • Interested 14
  • To qualify 12
  • Low 5

Status

  • To do 12
  • In progress 9
  • Done 21

Outcome

  • Open 32
  • Won 6
  • Lost 4

CampaignsLast 7 days · 13–19 Oct. 2026

Simple campaign

SUV test drive invitation · October

Completed · sent on 14 Oct.

120 contacts who agreed to receive messages

116 delivered 92 read 18 replies

Campaign with AI agent

Test drive request follow-up

In progress

48 contacts with an open request

31 conversations 12 interested

New campaign 1Audience 2Message 3Scheduling

To the CRM

Sarah M.

  • Family hybrid SUV
  • €400 to €600/month · within 3 months
  • Call-back accepted · WhatsApp
  • Follow-up: Julie, advisor

The team’s CRM

Connector, API or custom development, depending on the tool: defined during scoping.

Record sent

  1. 1From message to record

    Sarah’s request, qualified in WhatsApp, joins lead tracking with her car, her source and her level of interest.

  2. 2Overview

    One dashboard per dealership: leads for the period, requests to handle, results and campaigns.

  3. 3Today’s leads

    Today’s new leads, then the week day by day.

  4. 4Lead sources

    Every lead keeps its source: Meta ad, website, Google Business Profile, QR code or email/SMS. Sarah comes from a Meta ad.

  5. 5Qualification and follow-up

    The level of interest helps you prioritise, without predicting a sale. Handling is tracked separately from the outcome: open, won or lost.

  6. 6Campaigns

    Simple campaigns (approved templates) or campaigns with an AI agent (conversations). A new campaign is prepared in three steps: audience, message, scheduling.

  7. 7Into your CRM

    The record can join your team’s tool: connector, API or custom development, depending on the tool.

Over 50 companies already trust Walexia

Loved and used across France

Orange Pro
Groupe Rousseau Automobile
Groupe Jeannin
Groupe Réside Études
Sélection Habitat
Hess Automobile
Groupe Pautric

Read our customer reviews on Google (new tab)

One platform, the whole cycle

From the first question to the converted customer.

Shared inbox

All your WhatsApp conversations in a single inbox.

Your sales, marketing and support teams reply from the same number, each with their own conversations, without losing anything from one colleague to the next.

  • Assignment to an advisor or a team.
  • Tags, statuses and internal notes.
  • Full history for every contact.
  • One number per site if needed, one account.

Conversational AI

The AI answers, qualifies and hands over at the right moment.

It understands the request, asks the useful questions, answers frequently asked questions and passes the conversation to a person as soon as it is needed.

  • Qualification questions adapted to your business.
  • Answers based on your own information.
  • A level of interest to prioritise.
  • Handover with a summary of the conversation.

Campaigns

Targeted, measurable WhatsApp campaigns.

Meta-approved templates, segments, personalisation and reply tracking, for contacts who have agreed to receive your messages.

  • Text, image, video, document and button templates.
  • Segments by tags, history, area or interest.
  • Scheduled sending and follow-up of contacts who have not replied.
  • Tracking: delivered, read, replies, leads.

Automations and CRM

Follow-ups, reminders and CRM, without re-entering anything.

Follow-ups the next day, appointment reminders, after-contact follow-up: the record reaches your CRM, your calendar or your internal tools.

  • Conditional scenarios based on replies.
  • Appointment reminders and scheduled follow-ups.
  • Sync with your CRM, your calendars and your forms.
  • API and webhooks for your internal tools.

See it on your own business.

We prepare the demo with your own scenarios: your channels, your questions, your organisation.

Features

Everything you need to run WhatsApp as a team.

WhatsApp campaigns

Targeted sends, automatic follow-ups.

Segment your contacts, send message templates approved by Meta and follow up based on replies or no replies.

Click-to-WhatsApp

Every touchpoint opens the conversation.

Meta ads, SMS, RCS, emails, signatures, QR codes, website: every conversation arrives with its source, linked to its campaign.

Automations

No code.

Follow-ups, appointment reminders, after-contact follow-up, conditional scenarios.

Analytics

Clear numbers.

Dashboards by campaign, team or channel. CSV and Excel exports.

API and webhooks

Your tools notified in real time.

New message, qualified lead, status changed: trigger your own workflows.

Integrations

Plugged into your tools.

Walexia connects to your CRM, your marketing tools and your internal systems: directly, through Make or Zapier, or through the API and webhooks.

HubSpot

CRM

Salesforce

CRM

Pipedrive

CRM

Zoho

CRM and business suite

Shopify

E-commerce

WooCommerce

E-commerce

Google Sheets

Spreadsheet

Google Calendar

Calendar

And also

  • Make, Zapier, Pabbly Connect, Zoho Flow
  • Bitrix24, LeadSquared, Kylas CRM
  • Klaviyo, ActiveCampaign, Calendly
  • PayTabs, Swipe, Airwallex, Twilio
  • API, webhooks, Meta Ads · Click-to-WhatsApp

Tools mentioned on the Walexia website. Logos and trademarks belong to their owners and are shown for reference: they do not indicate a partnership. The connection method (connector, API or development) and the synced data are checked during the demo.

Before you start

  1. A WhatsApp Business numberA dedicated number, connected to Meta’s WhatsApp Business platform.
  2. Your message templatesMessages sent at the business’s initiative use templates approved by Meta.
  3. Your rulesThe questions, the qualification criteria and who receives the hand-over.
  4. Access to your toolsIf you want to sync contacts and statuses with your CRM.

By team

One platform, three teams.

Marketing

From click to qualified lead

Every ad, QR code or link opens a measured conversation.

Sales

Leads ready to handle

Qualification, follow-ups and appointments for your sales team.

Support

Responsive customer service

Shared inbox, AI answers and routing to the right agent.

Frequently asked questions

Questions about the features.

Another question? Message us.

Do we need the WhatsApp Business API?

Yes: Walexia is built on Meta’s WhatsApp Business API. We help you connect your number and get your account approved; the help centre details the prerequisites.

Can several people reply from the same number?

Yes. The inbox is shared: every conversation can be assigned, tagged and tracked, with its history.

Can we keep our current CRM?

Yes. Walexia works alongside your tools: connector, API or custom development depending on the tool, defined during scoping.

Can the AI get it wrong?

It answers from the information you give it and hands over to a person as soon as a request falls outside its scope. You stay in control of its instructions.

Book a demo

Show us your conversations. We’ll show you what comes next.

A demo built around your business, your tools and your organisation.

During the demo, you will see:

  • a qualification scenario close to your business;
  • the shared inbox and the hand-over to an advisor;
  • the possible connections with your tools;
  • the budget items to plan for.

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