Car service: 15% off this month
Furnished studios for the new academic year
Simple campaign
SUV test drive invitation · October
Completed · sent on 14 Oct.
120 contacts who agreed to receive messages
116 delivered 92 read 18 replies
AI-powered WhatsApp Business platform All your touchpoints, one WhatsApp conversation.
Instagram and Facebook ads, your website, emails, SMS, RCS, QR codes: every click opens a WhatsApp conversation. The AI qualifies the request for your industry, then hands it to the right person, in Walexia and in your CRM.
- Dealerships
- Garages
- Vehicle inspection
- Real estate
- Hotels & residences
- Restaurants
- E-commerce
- Energy renovation
- Training
Northgate MotorsBusiness account
Instagram adHybrid SUV
Hi, is the hybrid SUV offer still on?
Walexia AIVirtual assistant
Hi Sarah! Yes, until the end of the month. Are you thinking of leasing or buying?
Long-term lease
View detailsFamily hybrid SUV
7 seats · large boot
View detailsElectric estate
420 km range
View detailsHybrid city car
Ideal in town
Northgate Motors12 Lilac Avenue · open until 7 pm
Walexia AIVirtual assistant
I’m passing your request to Julie, our sales advisor, for a test drive this week.
Central GarageBusiness account
RCS15% off servicing
Hi, I’d like to book my car service.
Walexia AIVirtual assistant
Hi Marc! Two slots this week:
Thursday 9 am
Central Garage21 Workshop Street · Thursday 9 am
Walexia AIVirtual assistant
All set. Thomas from the workshop will see you on Thursday; we’ll remind you the day before.
North Inspection CentreBusiness account
SMSInspection reminder
Hi, I’d like to book my vehicle inspection.
Walexia AIVirtual assistant
Hi Nicolas! Is it for a car or a van?
Car
Walexia AIVirtual assistant
Here are the next available slots:
Wednesday 5 pm
North Inspection Centre9 Station Road · Wednesday 5 pm
Walexia AIVirtual assistant
You’re booked. Please bring your registration document: Yanis, our inspector, will see you on Wednesday.
Horizon EstatesBusiness account
Website2-bed flat with balcony
Hi, is the 2-bed flat with a balcony still available?
Walexia AIVirtual assistant
Hi Léa! Yes. Are you looking to rent or to buy?
Rent
View details2-bed flat with balcony
68 m² · 3rd floor
View detailsRenovated 2-bed flat
72 m² · city centre
Rental application.pdf2 pages · PDF
Walexia AIVirtual assistant
Karim, from our City Centre branch, can arrange a viewing. I’m passing your request on to him.
Iris ResidenceBusiness account
DisplayFurnished studios
Hi, do you still have studios for the new academic year?
Walexia AIVirtual assistant
Hi Emma! Yes. For how long?
Full year
View detailsStudio with mezzanine
19 m² · built-in desk
View detailsStudio with kitchenette
24 m² · bright
Booking form.pdf3 pages · PDF
Walexia AIVirtual assistant
Chloé, at the residence reception, can show you around this week.
Bistrot SaisonBusiness account
QR codebistro window
Hi, do you have a table for 4 on Saturday evening?
Walexia AIVirtual assistant
Hi Inès! Yes. Would you prefer 7:30 pm or 9 pm?
7:30 pm
Walexia AIVirtual assistant
Noted. Here is our autumn menu:
View detailsPumpkin velouté
Starter · €9
View detailsPorcini risotto
Main · €19
View detailsThin apple tart
Dessert · €8
Bistrot Saison18 Hall Street · Saturday 7:30 pm
Walexia AIVirtual assistant
Table for 4 booked for Saturday at 7:30 pm. Lina, at the front desk, has your booking.
Atelier LinBusiness account
EmailNew collection
Hi, does the linen jacket come in size M?
Walexia AIVirtual assistant
Hi Laura! Yes, there are two colours left in M:
View detailsLinen jacket · sand
Size M · €89
View detailsLinen jacket · sage
Size M · €89
The sand one. Can I pick it up in store?
Atelier Lin store4 Market Street · pick-up from tomorrow
Walexia AIVirtual assistant
It’s reserved in your name. Nora, from customer service, is looking after your order.
Energy & HomeBusiness account
Facebook adHeat pump
Hi, I’d like an assessment for a heat pump.
Walexia AIVirtual assistant
Hi Julien! Do you live in a house or a flat?
House
Walexia AIVirtual assistant
And how is your home heated today?
Oil
Renovation grants guide.pdf4 pages · PDF
Walexia AIVirtual assistant
Camille, our energy advisor, can come for a technical visit this week.
Cap Pro AcademyBusiness account
Facebook adSales training
Hi, I’d like some information about the sales training course.
Walexia AIVirtual assistant
Hi Hugo! Would you take it online or on site?
Online
Course programme.pdf6 pages · PDF
Walexia AIVirtual assistant
Malik, our training advisor, will call you back tomorrow morning about enrolment.
LeadsToday
- Hugo P.Sales training · online Facebook Malik
- Julien F.Heat pump · house Facebook Camille
- Laura P.Linen jacket · pick-up Email Nora
- Inès L.Table for 4 · Saturday QR code Lina
- Emma T.Studio · full year Display Chloé
- Léa B.2-bed flat · to rent Website Karim
- Nicolas R.Inspection · Wednesday SMS Yanis
- Marc V.Car service · Thursday 9 am RCS Thomas
- Sarah M.Hybrid SUV · lease Instagram Julie
- Nadia K.Van · rental Website Karim
- Antoine G.Quote · 3 vehicles Email Julie
Record sent to your CRM
- JulieNew car sales
- ThomasWorkshop
- YanisVehicle inspection
- KarimCity Centre branch
- ChloéResidence reception
- LinaBookings
- NoraCustomer service
- CamilleEnergy advice
- MalikTraining advice
- A click on your ad, your website or your message opens WhatsApp
- The AI qualifies for your industry and shares a carousel, PDF or location
- The record lands in Walexia and in your CRM
- The request goes to the right person
Over 50 companies already trust Walexia
Loved and used across France
WhatsApp in France
Your customers are on WhatsApp, and ready to talk to you there.
A few figures about the messaging app your customers already open every day, and what they expect from businesses.
Sources: Médiamétrie, Global Internet Audience, September 2026 (unique visitors, brand ranking); BCG × Meta study, April 2026 (in French).
WhatsApp in France · key figures
51million
unique visitors on WhatsApp in France, every month.
36.6million
every day on average: the 3rd most visited brand in the country.
83%
of consumers are open to relevant messages from businesses.
Businesses who think so: 50%
77%
of large French companies already use AI with their customers.
Plan to speed up: 88%
Who it’s for
Your customers message you on WhatsApp. Walexia organises what comes next.
For marketing, sales and support teams who receive requests every day, in a single location or across a network.
Example in automotive
From the first message to the advisor, in four steps.
On the phone, what the contact experiences on WhatsApp. Alongside, what Walexia prepares for your team.
- 1 Browse the cars
- 2 Refine the project
- 3 Choose to be contacted
- 4 Hand over to the advisor
Walexia Auto
Business account
Hello, I’m looking for a hybrid SUV for the family.
Walexia AIVirtual assistant
Hello, I’m the virtual assistant of Walexia Auto. Here are three models:
I’m interested in this modelCompact hybrid SUV
Hybrid · Automatic · 5 seats
- I’m interested in this model
Family hybrid SUV
Hybrid · 7 seats · Large boot
- I’m interested in this model
Electric estate
Electric · 5 seats · Large boot
Walexia AutoFamily hybrid SUV
I’m interested in this model
Walexia AIVirtual assistant
Great choice. What will you mainly use it for?
Family and holidays
Walexia AIVirtual assistant
What monthly budget do you have in mind?
€400 to €600
Walexia AIVirtual assistant
When are you planning to buy?
Within 3 months
Walexia AIVirtual assistant
Do you agree to Walexia Auto contacting you about this request?
Yes, contact me
Walexia AIVirtual assistant
Thank you, that’s noted. An advisor will pick up your request. You can withdraw your consent at any time by replying STOP.
JulieAdvisor
Hello, this is Julie, advisor at Walexia Auto. I have your request: family hybrid SUV, €400 to €600 a month, buying within 3 months. Would a test drive on Saturday at 10 am suit you?
Yes, perfect!
JulieAdvisor
Noted: test drive confirmed for Saturday at 10 am. See you on Saturday!
Step 1
Car chosen
Walexia shows the models in the conversation and records the one the contact is interested in.
Step 2
Project refined
One question at a time: use, budget, timeframe. Each answer completes the request record.
Step 3
Contact choice
The contact decides whether to be called back or to continue on WhatsApp. Their answer is recorded with the source and date.
Other possible answer: “No, continue here”. The assistant carries on in WhatsApp, with no hand-over for a call-back.
Step 4
Advisor hand-over
The advisor takes over with the full context and suggests the next step. The test drive is only confirmed once the contact accepts the slot.
Request recordSarah · via WhatsApp · simulation
- Car
- Family hybrid SUV
- Use
- Family and holidays
- Budget
- €400 to €600/month
- Timeframe
- Within 3 months
- Contact
- Call-back accepted · WhatsApp · 21/10/2026 (simulation)
- Follow-up
- Julie · test drive Saturday 10 am
Illustrative concept: on WhatsApp, a contact is looking for a hybrid SUV. The Walexia AI presents three models, the contact picks one, gives their use, budget and timeframe, agrees to be contacted, then an advisor takes over the conversation and confirms a test drive.
The platform
From the WhatsApp conversation to managing your campaigns and opportunities.
The conversation is only the beginning. Every qualified request joins your dashboard: today’s leads, where they come from, how they are being handled, campaigns and the hand-over to your CRM.
Dashboard
Last 7 days · 13–19 Oct. 2026
Leads this period
42
7 days
New today
5
Sun. 19 Oct.
To do
12
out of 42 leads
Won / lost
6 / 4
this period
New leads per dayTotal: 42
Lead sourcesleads · share
- Meta · Click-to-WhatsApp ad 16 38 %
- Website 11 26 %
- Google Business Profile 7 17 %
- QR code at the dealership 5 12 %
- Email / SMS 3 7 %
Sarah M. · source: Meta
Lead trackinglatest 4 of 42
| Received | Contact | Source | Interest | Status | Outcome |
|---|---|---|---|---|---|
| 19/10 · 10:03 | Sarah M.Family hybrid SUV | Meta | High interest | In progress | Open |
| 19/10 · 09:41 | Prospect 041Electric city car | Website | Interested | To do | Open |
| 18/10 · 11:05 | Prospect 033Compact SUV | Google Business Profile | High interest | Done | Won |
| 17/10 · 15:48 | Prospect 029City car | Email / SMS | Low | Done | Lost |
Qualification and follow-up42 leads
Interest level (estimated by the AI)
- High interest 11
- Interested 14
- To qualify 12
- Low 5
Status
- To do 12
- In progress 9
- Done 21
Outcome
- Open 32
- Won 6
- Lost 4
CampaignsLast 7 days · 13–19 Oct. 2026
Campaign with AI agent
Test drive request follow-up
In progress
48 contacts with an open request
31 conversations 12 interested
New campaign 1Audience 2Message 3Scheduling
To the CRM
Sarah M.
- Family hybrid SUV
- €400 to €600/month · within 3 months
- Call-back accepted · WhatsApp
- Follow-up: Julie, advisor
The team’s CRM
Connector, API or custom development, depending on the tool: defined during scoping.
Record sent
-
1From message to record
Sarah’s request, qualified in WhatsApp, joins lead tracking with her car, her source and her level of interest.
-
2Overview
One dashboard per dealership: leads for the period, requests to handle, results and campaigns.
-
3Today’s leads
Today’s new leads, then the week day by day.
-
4Lead sources
Every lead keeps its source: Meta ad, website, Google Business Profile, QR code or email/SMS. Sarah comes from a Meta ad.
-
5Qualification and follow-up
The level of interest helps you prioritise, without predicting a sale. Handling is tracked separately from the outcome: open, won or lost.
-
6Campaigns
Simple campaigns (approved templates) or campaigns with an AI agent (conversations). A new campaign is prepared in three steps: audience, message, scheduling.
-
7Into your CRM
The record can join your team’s tool: connector, API or custom development, depending on the tool.
- Every request has its record. Source, need, level of interest and handling status, next to the conversation.
- Your campaigns in one place. Simple campaigns and campaigns with an AI agent, tracked with their results.
- Connected to your tools. Records can flow into your CRM, depending on the connection chosen for your tool.
AI and your teams
The AI prepares. Your teams decide.
The AI hands the conversation over to a person when needed. You decide when, and to whom.
What the AI takes care of
- Answering frequently asked questions
- Asking qualification questions based on your business criteria
- Following up depending on the answers… or the lack of an answer
- Adapting the tone and scenarios to each use case
Hand-over
What your teams keep
- Receiving well-framed requests, with the history
- Advising, negotiating, offering an appointment
- Handling the complex cases the AI passes on
- Adding notes, tags and statuses for follow-up
Features
Everything you need to run WhatsApp as a team.
WhatsApp campaigns
Targeted sends, automatic follow-ups.
Segment your contacts, send message templates approved by Meta and follow up based on replies or no replies.
Click-to-WhatsApp
Every touchpoint opens the conversation.
Meta ads, SMS, RCS, emails, signatures, QR codes, website: every conversation arrives with its source, linked to its campaign.
Automations
No code.
Follow-ups, appointment reminders, after-contact follow-up, conditional scenarios.
Analytics
Clear numbers.
Dashboards by campaign, team or channel. CSV and Excel exports.
API and webhooks
Your tools notified in real time.
New message, qualified lead, status changed: trigger your own workflows.
Use cases
One channel, three teams.
Marketing
Turn an ad, a link or a QR code into a conversation, and qualify before handing over.
- Targeted campaigns and automatic follow-ups
- Conversations linked to your Meta campaigns
- Requests handed over with their source
Sales
Your sales reps receive requests that are already framed: need, timing, availability.
- Assignment to the right advisor or team
- Automated appointment reminders
- CRM sync depending on your tool
Support
Simple questions get an instant answer. Complex cases reach the right agent, with the context.
- Automatic answers to frequently asked questions
- Escalation to a human advisor
- Tracking of unhandled conversations
Integrations
Plugged into your tools.
Walexia connects to your CRM, your marketing tools and your internal systems: directly, through Make or Zapier, or through the API and webhooks.
HubSpot
CRM
Salesforce
CRM
Pipedrive
CRM
Zoho
CRM and business suite
Shopify
E-commerce
WooCommerce
E-commerce
Google Sheets
Spreadsheet
Google Calendar
Calendar
And also
- Make, Zapier, Pabbly Connect, Zoho Flow
- Bitrix24, LeadSquared, Kylas CRM
- Klaviyo, ActiveCampaign, Calendly
- PayTabs, Swipe, Airwallex, Twilio
- API, webhooks, Meta Ads · Click-to-WhatsApp
Tools mentioned on the Walexia website. Logos and trademarks belong to their owners and are shown for reference: they do not indicate a partnership. The connection method (connector, API or development) and the synced data are checked during the demo.
Before you start
- A WhatsApp Business numberA dedicated number, connected to Meta’s WhatsApp Business platform.
- Your message templatesMessages sent at the business’s initiative use templates approved by Meta.
- Your rulesThe questions, the qualification criteria and who receives the hand-over.
- Access to your toolsIf you want to sync contacts and statuses with your CRM.
Frequently asked questions
Before your demo.
Another question? Write to us or browse the WhatsApp Business FAQ.
What happens after I request a demo?
A member of the Walexia team contacts you to understand your needs and agree on a time slot. Sending the form does not book an appointment.
What will I see during the demo?
The platform applied to your business: incoming conversations, a qualification scenario, hand-over to your teams and follow-up. Bring your questions about your tools and your organisation.
Does Walexia work with my CRM?
The Integrations page lists HubSpot, Salesforce and Pipedrive among others, as well as an API and webhooks. The connection method and the synced data are confirmed during the demo, depending on your tool.
How much does Walexia cost?
Every project is tailored: the Pricing page explains how your proposal is built. It brings together a one-off setup, a monthly plan and engaged conversations, billed per conversation rather than per message.
Does Walexia work outside France?
Yes. Our team is based in France, and Walexia can also be deployed internationally: in Spain, Portugal and wherever Meta’s WhatsApp Business platform is available. The AI can reply in your customers’ language. In the United Arab Emirates, Walexia is distributed by The MotorHub, its official distributor.
Does the AI replace my advisors?
No. The AI handles the first exchanges and frequently asked questions, then hands the conversation over to an advisor according to the rules you set. Your teams keep the relationship.
Do I need a WhatsApp Business number?
Yes, a dedicated number is connected to the WhatsApp Business platform. The demo is the time to check your situation (existing or new number) and the set-up steps.
Book a demo
Show us your conversations. We’ll show you what comes next.
A demo built around your business, your tools and your organisation.
During the demo, you will see:
- a qualification scenario close to your business;
- the shared inbox and the hand-over to an advisor;
- the possible connections with your tools;
- the budget items to plan for.
Request sent
Thank you. A member of the Walexia team will contact you to agree on a time slot. This message is not an appointment confirmation.