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AI WhatsApp Business templates

WhatsApp Business templates ready to adapt to your business.

Each template is a complete journey: questions, qualification, collected fields and handover to the right person or to the CRM. Choose your industry, and we adapt it to your offers.

A demo built on your own scenarios.

  • Dealerships
  • Garages
  • Vehicle inspection
  • Real estate
  • Hotels & residences
  • Restaurants
  • E-commerce
  • Energy renovation
  • Training
Northgate MotorsBusiness account

Instagram adHybrid SUV

Hi, is the hybrid SUV offer still on?

18:42

Walexia AIVirtual assistant

Hi Sarah! Yes, until the end of the month. Are you thinking of leasing or buying?

18:42

  • Long-term lease
  • Purchase

Long-term lease

18:43

Northgate Motors12 Lilac Avenue · open until 7 pm

Walexia AIVirtual assistant

I’m passing your request to Julie, our sales advisor, for a test drive this week.

18:44

Central GarageBusiness account

RCS15% off servicing

Hi, I’d like to book my car service.

10:02

Walexia AIVirtual assistant

Hi Marc! Two slots this week:

10:02

  • Thursday 9 am
  • Friday 2 pm

Thursday 9 am

10:03

Central Garage21 Workshop Street · Thursday 9 am

Walexia AIVirtual assistant

All set. Thomas from the workshop will see you on Thursday; we’ll remind you the day before.

10:03

North Inspection CentreBusiness account

SMSInspection reminder

Hi, I’d like to book my vehicle inspection.

08:47

Walexia AIVirtual assistant

Hi Nicolas! Is it for a car or a van?

08:47

  • Car
  • Van

Car

08:48

Walexia AIVirtual assistant

Here are the next available slots:

08:48

  • Tuesday 8:30 am
  • Wednesday 5 pm

Wednesday 5 pm

08:49

North Inspection Centre9 Station Road · Wednesday 5 pm

Walexia AIVirtual assistant

You’re booked. Please bring your registration document: Yanis, our inspector, will see you on Wednesday.

08:49

Horizon EstatesBusiness account

Website2-bed flat with balcony

Hi, is the 2-bed flat with a balcony still available?

12:05

Walexia AIVirtual assistant

Hi Léa! Yes. Are you looking to rent or to buy?

12:05

  • Rent
  • Buy

Rent

12:06

PDFRental application.pdf2 pages · PDF

Walexia AIVirtual assistant

Karim, from our City Centre branch, can arrange a viewing. I’m passing your request on to him.

12:07

Iris ResidenceBusiness account

DisplayFurnished studios

Hi, do you still have studios for the new academic year?

15:12

Walexia AIVirtual assistant

Hi Emma! Yes. For how long?

15:12

  • Full year
  • One semester

Full year

15:13

PDFBooking form.pdf3 pages · PDF

Walexia AIVirtual assistant

Chloé, at the residence reception, can show you around this week.

15:14

Bistrot SaisonBusiness account

QR codebistro window

Hi, do you have a table for 4 on Saturday evening?

11:20

Walexia AIVirtual assistant

Hi Inès! Yes. Would you prefer 7:30 pm or 9 pm?

11:20

  • 7:30 pm
  • 9 pm

7:30 pm

11:21

Walexia AIVirtual assistant

Noted. Here is our autumn menu:

11:21

Bistrot Saison18 Hall Street · Saturday 7:30 pm

Walexia AIVirtual assistant

Table for 4 booked for Saturday at 7:30 pm. Lina, at the front desk, has your booking.

11:22

Atelier LinBusiness account

EmailNew collection

Hi, does the linen jacket come in size M?

09:31

Walexia AIVirtual assistant

Hi Laura! Yes, there are two colours left in M:

09:31

The sand one. Can I pick it up in store?

09:33

Atelier Lin store4 Market Street · pick-up from tomorrow

Walexia AIVirtual assistant

It’s reserved in your name. Nora, from customer service, is looking after your order.

09:34

Energy & HomeBusiness account

Facebook adHeat pump

Hi, I’d like an assessment for a heat pump.

19:05

Walexia AIVirtual assistant

Hi Julien! Do you live in a house or a flat?

19:05

  • House
  • Flat

House

19:06

Walexia AIVirtual assistant

And how is your home heated today?

19:06

  • Oil
  • Gas
  • Electric

Oil

19:06

PDFRenovation grants guide.pdf4 pages · PDF

Walexia AIVirtual assistant

Camille, our energy advisor, can come for a technical visit this week.

19:07

Cap Pro AcademyBusiness account

Facebook adSales training

Hi, I’d like some information about the sales training course.

20:15

Walexia AIVirtual assistant

Hi Hugo! Would you take it online or on site?

20:15

  • Online
  • On site

Online

20:16

PDFCourse programme.pdf6 pages · PDF

Walexia AIVirtual assistant

Malik, our training advisor, will call you back tomorrow morning about enrolment.

20:17

WalexiaLeadsToday

  • Hugo P.Sales training · online Facebook Malik
  • Julien F.Heat pump · house Facebook Camille
  • Laura P.Linen jacket · pick-up Email Nora
  • Inès L.Table for 4 · Saturday QR code Lina
  • Emma T.Studio · full year Display Chloé
  • Léa B.2-bed flat · to rent Website Karim
  • Nicolas R.Inspection · Wednesday SMS Yanis
  • Marc V.Car service · Thursday 9 am RCS Thomas
  • Sarah M.Hybrid SUV · lease Instagram Julie
  • Nadia K.Van · rental Website Karim
  • Antoine G.Quote · 3 vehicles Email Julie

Record sent to your CRM

  • JulieNew car sales
  • ThomasWorkshop
  • YanisVehicle inspection
  • KarimCity Centre branch
  • ChloéResidence reception
  • LinaBookings
  • NoraCustomer service
  • CamilleEnergy advice
  • MalikTraining advice
  1. A click on your ad, your website or your message opens WhatsApp
  2. The AI qualifies for your industry and shares a carousel, PDF or location
  3. The record lands in Walexia and in your CRM
  4. The request goes to the right person

Over 50 companies already trust Walexia

Loved and used across France

Orange Pro
Groupe Rousseau Automobile
Groupe Jeannin
Groupe Réside Études
Sélection Habitat
Hess Automobile
Groupe Pautric

Read our customer reviews on Google (new tab)

Anatomy of a template

More than a message: a journey.

Journey

From click to handover, in a few messages.

The contact taps a WhatsApp button; the agent identifies their need, asks your industry’s questions, detects their level of intent, then passes the request on.

  • A click from an ad, your website or a QR code.
  • Need identified from the first messages.
  • Questions adapted to your industry, one at a time.
  • Handover to the right advisor, location or CRM.

Fields and routing

The right information, in the right place.

Each template defines the fields collected and the routing rules: location, opening hours, team, destination tool.

  • Fields collected for your business.
  • Routing by site, area or team.
  • Opening hours and handover to a person.
  • Sent to HubSpot, Salesforce, Google Sheets, a webhook or the API.

Your template, adapted in the demo.

We start from your industry’s template and adjust it to your offers, your sites and your CRM.

By industry

Choose your starting point.

Automotive

Vehicle project

Model, purchase or lease, budget, trade-in and timing; handover to the right site.

Garages

Workshop appointment

Vehicle, reason, slot and a reminder the day before.

Vehicle inspection

Due-date reminder

Reminder, booking, confirmation and re-inspection.

Real estate

Buyer or seller

Budget, area, timing, property type; viewing or valuation.

E-commerce

Advice and orders

Product, size, delivery, tracking and returns.

Restaurants

Table booking

Party size, time, menu in photos and a reminder.

Hospitality

Stay request

Dates, type of accommodation, viewing and application.

Renovation

Energy assessment

Home, heating, grants guide and technical visit.

Training

Information and enrolment

Course, format, programme and reminder.

Frequently asked questions

Questions about templates.

Another question? Message us.

What is an AI WhatsApp Business template?

A structured conversational journey: it guides the contact in WhatsApp, asks the right questions, collects the useful information and passes the request to the right person or to the CRM.

How is it different from a simple message?

A message passes on information. A template organises a journey: questions, choices, qualification rules, level of intent, routing and data handover.

Can it be adapted to our business?

Yes: industry, offers, locations, routing rules, opening hours, CRM and sales goals.

Does it work with our Meta ads?

Yes, with Click-to-WhatsApp ads: every click opens a qualified conversation. So do the links and QR codes in your SMS, emails and printed materials.

How long does it take to set up?

A simple template can be adapted quickly; an advanced journey, with multi-site routing or a CRM connection, needs more complete scoping. Our team supports you until launch.

Book a demo

Show us your conversations. We’ll show you what comes next.

A demo built around your business, your tools and your organisation.

During the demo, you will see:

  • a qualification scenario close to your business;
  • the shared inbox and the hand-over to an advisor;
  • the possible connections with your tools;
  • the budget items to plan for.

Required fields