AI WhatsApp Business templates
WhatsApp Business templates ready to adapt to your business.
Each template is a complete journey: questions, qualification, collected fields and handover to the right person or to the CRM. Choose your industry, and we adapt it to your offers.
A demo built on your own scenarios.
- Dealerships
- Garages
- Vehicle inspection
- Real estate
- Hotels & residences
- Restaurants
- E-commerce
- Energy renovation
- Training
Instagram adHybrid SUV
Hi, is the hybrid SUV offer still on?
Walexia AIVirtual assistant
Hi Sarah! Yes, until the end of the month. Are you thinking of leasing or buying?
Long-term lease
View detailsFamily hybrid SUV
7 seats · large boot
View detailsElectric estate
420 km range
View detailsHybrid city car
Ideal in town
Northgate Motors12 Lilac Avenue · open until 7 pm
Walexia AIVirtual assistant
I’m passing your request to Julie, our sales advisor, for a test drive this week.
RCS15% off servicing
Hi, I’d like to book my car service.
Walexia AIVirtual assistant
Hi Marc! Two slots this week:
Thursday 9 am
Central Garage21 Workshop Street · Thursday 9 am
Walexia AIVirtual assistant
All set. Thomas from the workshop will see you on Thursday; we’ll remind you the day before.
SMSInspection reminder
Hi, I’d like to book my vehicle inspection.
Walexia AIVirtual assistant
Hi Nicolas! Is it for a car or a van?
Car
Walexia AIVirtual assistant
Here are the next available slots:
Wednesday 5 pm
North Inspection Centre9 Station Road · Wednesday 5 pm
Walexia AIVirtual assistant
You’re booked. Please bring your registration document: Yanis, our inspector, will see you on Wednesday.
Website2-bed flat with balcony
Hi, is the 2-bed flat with a balcony still available?
Walexia AIVirtual assistant
Hi Léa! Yes. Are you looking to rent or to buy?
Rent
View details2-bed flat with balcony
68 m² · 3rd floor
View detailsRenovated 2-bed flat
72 m² · city centre
Walexia AIVirtual assistant
Karim, from our City Centre branch, can arrange a viewing. I’m passing your request on to him.
DisplayFurnished studios
Hi, do you still have studios for the new academic year?
Walexia AIVirtual assistant
Hi Emma! Yes. For how long?
Full year
View detailsStudio with mezzanine
19 m² · built-in desk
View detailsStudio with kitchenette
24 m² · bright
Walexia AIVirtual assistant
Chloé, at the residence reception, can show you around this week.
QR codebistro window
Hi, do you have a table for 4 on Saturday evening?
Walexia AIVirtual assistant
Hi Inès! Yes. Would you prefer 7:30 pm or 9 pm?
7:30 pm
Walexia AIVirtual assistant
Noted. Here is our autumn menu:
View detailsPumpkin velouté
Starter · €9
View detailsPorcini risotto
Main · €19
View detailsThin apple tart
Dessert · €8
Bistrot Saison18 Hall Street · Saturday 7:30 pm
Walexia AIVirtual assistant
Table for 4 booked for Saturday at 7:30 pm. Lina, at the front desk, has your booking.
EmailNew collection
Hi, does the linen jacket come in size M?
Walexia AIVirtual assistant
Hi Laura! Yes, there are two colours left in M:
View detailsLinen jacket · sand
Size M · €89
View detailsLinen jacket · sage
Size M · €89
The sand one. Can I pick it up in store?
Atelier Lin store4 Market Street · pick-up from tomorrow
Walexia AIVirtual assistant
It’s reserved in your name. Nora, from customer service, is looking after your order.
Facebook adHeat pump
Hi, I’d like an assessment for a heat pump.
Walexia AIVirtual assistant
Hi Julien! Do you live in a house or a flat?
House
Walexia AIVirtual assistant
And how is your home heated today?
Oil
Walexia AIVirtual assistant
Camille, our energy advisor, can come for a technical visit this week.
Facebook adSales training
Hi, I’d like some information about the sales training course.
Walexia AIVirtual assistant
Hi Hugo! Would you take it online or on site?
Online
Walexia AIVirtual assistant
Malik, our training advisor, will call you back tomorrow morning about enrolment.
LeadsToday
- Hugo P.Sales training · online Facebook Malik
- Julien F.Heat pump · house Facebook Camille
- Laura P.Linen jacket · pick-up Email Nora
- Inès L.Table for 4 · Saturday QR code Lina
- Emma T.Studio · full year Display Chloé
- Léa B.2-bed flat · to rent Website Karim
- Nicolas R.Inspection · Wednesday SMS Yanis
- Marc V.Car service · Thursday 9 am RCS Thomas
- Sarah M.Hybrid SUV · lease Instagram Julie
- Nadia K.Van · rental Website Karim
- Antoine G.Quote · 3 vehicles Email Julie
Record sent to your CRM
- JulieNew car sales
- ThomasWorkshop
- YanisVehicle inspection
- KarimCity Centre branch
- ChloéResidence reception
- LinaBookings
- NoraCustomer service
- CamilleEnergy advice
- MalikTraining advice
- A click on your ad, your website or your message opens WhatsApp
- The AI qualifies for your industry and shares a carousel, PDF or location
- The record lands in Walexia and in your CRM
- The request goes to the right person
Over 50 companies already trust Walexia
Loved and used across France







Anatomy of a template
More than a message: a journey.
Journey
From click to handover, in a few messages.
The contact taps a WhatsApp button; the agent identifies their need, asks your industry’s questions, detects their level of intent, then passes the request on.
- A click from an ad, your website or a QR code.
- Need identified from the first messages.
- Questions adapted to your industry, one at a time.
- Handover to the right advisor, location or CRM.
Fields and routing
The right information, in the right place.
Each template defines the fields collected and the routing rules: location, opening hours, team, destination tool.
- Fields collected for your business.
- Routing by site, area or team.
- Opening hours and handover to a person.
- Sent to HubSpot, Salesforce, Google Sheets, a webhook or the API.
Your template, adapted in the demo.
We start from your industry’s template and adjust it to your offers, your sites and your CRM.
By industry
Choose your starting point.
Automotive
Vehicle project
Model, purchase or lease, budget, trade-in and timing; handover to the right site.
Vehicle inspection
Due-date reminder
Reminder, booking, confirmation and re-inspection.
Real estate
Buyer or seller
Budget, area, timing, property type; viewing or valuation.
Hospitality
Stay request
Dates, type of accommodation, viewing and application.
What is an AI WhatsApp Business template?
A structured conversational journey: it guides the contact in WhatsApp, asks the right questions, collects the useful information and passes the request to the right person or to the CRM.
How is it different from a simple message?
A message passes on information. A template organises a journey: questions, choices, qualification rules, level of intent, routing and data handover.
Can it be adapted to our business?
Yes: industry, offers, locations, routing rules, opening hours, CRM and sales goals.
Does it work with our Meta ads?
Yes, with Click-to-WhatsApp ads: every click opens a qualified conversation. So do the links and QR codes in your SMS, emails and printed materials.
How long does it take to set up?
A simple template can be adapted quickly; an advanced journey, with multi-site routing or a CRM connection, needs more complete scoping. Our team supports you until launch.
Book a demo
Show us your conversations. We’ll show you what comes next.
A demo built around your business, your tools and your organisation.
During the demo, you will see:
- a qualification scenario close to your business;
- the shared inbox and the hand-over to an advisor;
- the possible connections with your tools;
- the budget items to plan for.
Request sent
Thank you. A member of the Walexia team will contact you to agree on a time slot. This message is not an appointment confirmation.



Car service: 15% off this month
Furnished studios for the new academic year