Integrations
Connect WhatsApp to your CRM: HubSpot, Salesforce, Pipedrive and your tools.
CRM, Meta ads, online shop, email marketing, calendars, payments, and thousands of apps with Make and Zapier: every WhatsApp conversation feeds your tools, with its source and history.
A demo built on your own scenarios.
- ConversationWhatsApp messageLead qualified by the AI
- CRMContact created or updatedHubSpot, Salesforce, Pipedrive, Zoho
- CalendarAppointmentIn the connected calendar
- DataGoogle SheetsLeads and replies exported
- APIWebhooksYour internal tools notified
Over 50 companies already trust Walexia
Loved and used across France
Integrations catalogue
27 tools, and thousands more with Make and Zapier.
CRM, online shop, email marketing, calendar, payments: Walexia connects directly, through Make, Zapier, Pabbly or Zoho Flow, or through its API and webhooks.
- HubSpotCRMContacts, deals and conversation history kept in sync.
- SalesforceCRMLeads and opportunities created from WhatsApp, with the history in the record.
- PipedriveCRMPeople and deals updated with every conversation.
- Zoho CRMCRMNew leads created from WhatsApp, sends from your lists.
- Bitrix24CRMContacts and conversations linked to your Bitrix24 workspace.
- LeadSquaredCRMWhatsApp leads added to the pipeline, follow-ups by stage.
- Kylas CRMCRMWhatsApp follow-ups based on the deal stage.
- ShopifyE-commerceOrders, baskets and shipping updates in the conversation.
- WooCommerceE-commerceOrder confirmations and basket follow-ups.
- AiTrillionE-commerceLoyalty automations for online shops.
- MakeNo-code automationScenarios triggered by a new lead, an appointment or a status.
- ZapierNo-code automationWalexia connected to thousands of apps, without code.
- Pabbly ConnectNo-code automationWorkflows between WhatsApp and your business tools.
- Zoho FlowNo-code automationAutomations between WhatsApp and Zoho apps.
- Meta AdsMarketing and advertisingConversations linked to the Facebook or Instagram ad they came from.
- KlaviyoMarketing and advertisingE-commerce segments and events reused on WhatsApp.
- ActiveCampaignMarketing and advertisingA WhatsApp follow-up after an email is opened or clicked.
- Google CalendarCalendar and productivityAppointments created in the calendar, with reminders on WhatsApp.
- CalendlyCalendar and productivityWhatsApp reminders for booked appointments.
- Google SheetsCalendar and productivityLeads and replies exported, sending lists imported.
- PayTabsPaymentsPayment links sent in the conversation.
- SwipePaymentsInvoices and payment links shared on WhatsApp.
- AirwallexPaymentsInternational payments and payment links.
- TwilioCommunication and loyaltySMS alongside WhatsApp.
- EberCommunication and loyaltyLoyalty points, rewards and offers announced on WhatsApp.
- Walexia APIDevelopersContacts, conversations and events exchanged with your systems.
- WebhooksDevelopersYour tools notified in real time: message, qualified lead, appointment.
The brands mentioned belong to their owners and are given for reference only: they do not indicate a partnership. The connection method (direct, Make, Zapier or API) and the data exchanged are defined during scoping. A tool missing? Tell us during the demo.
Your tools, your data
WhatsApp leads you can use everywhere.
CRM
Your WhatsApp leads synced with your CRM.
Every conversation can create, enrich or update a contact: source, status, level of interest, tags and history.
- Contact created or updated.
- Useful fields: source, status, interest, tags.
- Conversation history attached to the record.
- Connector, API or custom development, depending on the tool.
Meta Ads
Your Click-to-WhatsApp ads, attributed.
Walexia tracks the conversations that come from your Meta ads, just like those from your SMS, emails and QR codes, qualifies the leads and links the results to each campaign.
- Original campaign of every conversation.
- Qualification of the leads that come from ads.
- Results linked to the campaign.
Commerce, calendars, files
Your shop, calendars and files working for the conversation.
Shopify, WooCommerce, Google Sheets, calendars and forms: your data helps you follow up, confirm and enrich conversations.
- Shopify or WooCommerce orders for follow-ups and tracking.
- Appointments created in your connected calendars.
- Export or sync to Google Sheets.
- Forms and databases.
API and webhooks
Your own workflows, triggered by WhatsApp.
Walexia sends or receives events in real time: new message, qualified lead, appointment booked, status changed, conversation assigned.
- Conversation events sent to your tools.
- Your internal workflows triggered.
- Documentation and technical support during scoping.
Let’s check the connection with your tools.
Tell us which ones you use: we’ll show you how leads reach them, and what to plan for.
Which CRMs are compatible?
HubSpot, Salesforce, Pipedrive, Zoho CRM, Bitrix24, LeadSquared and Kylas, among others. Depending on the tool, the connection is direct or goes through Make, Zapier, the API or custom development, defined during scoping.
Does Walexia work with Make and Zapier?
Yes, as well as with Pabbly Connect and Zoho Flow. A WhatsApp event (new lead, appointment booked, status changed) triggers a scenario in your tools, and an event in your tools can trigger a message, in line with WhatsApp’s rules.
Can we connect an internal tool?
Yes, through the API and webhooks: Walexia sends the conversation events to your systems.
What about our support tool (Zendesk, Freshdesk, Intercom)?
The connection is looked at during the demo, depending on your tool and your organisation.
Where is the data stored?
Synced records live in your tools. Conversation retention rules are defined with you, in line with the GDPR.
Book a demo
Show us your conversations. We’ll show you what comes next.
A demo built around your business, your tools and your organisation.
During the demo, you will see:
- a qualification scenario close to your business;
- the shared inbox and the hand-over to an advisor;
- the possible connections with your tools;
- the budget items to plan for.
Request sent
Thank you. A member of the Walexia team will contact you to agree on a time slot. This message is not an appointment confirmation.